Privacy Policy

1. Introduction

EmailSignature.pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using EmailSignature.pro, you consent to the data practices described in this policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account registration information (name, email address)
• Profile information and preferences
• Content you create, including email signatures, brand assets, logos, and templates
• Organization and team information
• Payment and billing information (processed through third-party payment processors)
• Communications with us, including support requests and feedback

2.2 Automatically Collected Information

When you use our service, we automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Usage data (pages visited, features used, time spent, click patterns)
• Log data (IP address, access times, error logs)
• Cookies and similar tracking technologies (see our Cookie Policy below)

2.3 Third-Party Information

We may receive information about you from third-party services, including:

• Authentication providers (such as Clerk) for account management
• Analytics services (such as Google Analytics) for usage tracking
• Payment processors for transaction information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process your registration and manage your account
• Enable you to create, manage, and deploy email signatures
• Facilitate team collaboration and organization management
• Process payments and manage subscriptions
• Send you service-related communications, including updates and security alerts
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve our service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and infrastructure providers
• Authentication and security services
• Payment processors
• Analytics and monitoring services
• Email delivery services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Organization Members

If you are part of an organization, your organization administrators and members may have access to certain information, including your name, email address, and content you create within that organization.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@emailsignature.pro. We will respond to your request within a reasonable timeframe.

You can also manage your account settings, update your profile information, and control certain data collection through your account dashboard.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you. For more information about our use of cookies and how to manage your cookie preferences, please see our Cookie Policy below or contact us.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our service.

9. Children's Privacy

Our service is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of the service after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@emailsignature.pro

For general inquiries: support@emailsignature.pro